Creators iPad App Help Center
How do I make the font bigger?
Column font size can be increased by pressing the "+" button in the upper right corner of the column page.
Similarly, pressing the "-" button decreases the font size.
Help! I'm stuck on a column page!
To get back to the main page, press the "Back" button in the upper left corner of the column page.
Why can't I see new columns?
There are a few reasons you wouldn't be seeing new content. First, ensure you have an internet connection, either WiFi or 3G. The app reverts to the columns you downloaded when you had a connection last when it fails to connect to the internet. If you're sure you've got a connection, make sure your subscription is current by restarting the app. You are prompted to resubscribe if one week has passed since subscribing. The app will not download new content until your subscription is current.
More questions? Concerns?
Send us an email at ipadsupport@creators.com and we'll help you through your problem!
